This policy explains how Kapps Systems LLC handles information across our company website, professional services, software products, AI and large language model features, APIs, demos, and future platforms.
Product-specific notices, contracts, business associate agreements, data processing agreements, or consent flows may add to or replace parts of this policy for a particular Kapps Systems product or client engagement. If a product-specific notice conflicts with this company policy, the product-specific notice controls for that product.
This policy applies to Kapps Systems LLC's public website, contact forms, business communications, consulting and engineering services, software platforms, mobile and web applications, APIs, AI-enabled tools, analytics features, and related support services. WhisperWise is one Kapps Systems product, but this policy is written for the company as a whole and for future products and services we may provide.
We may collect the following categories of information depending on how you interact with us:
We use information to:
We do not use customer confidential information, protected health information, child data, or sensitive product data to train public AI models unless the relevant customer, user, or authorized representative has approved that use in writing.
Some Kapps Systems products may include large language models, speech tools, machine learning models, analytics systems, or other AI features. Inputs and outputs may be processed by Kapps Systems infrastructure or by third-party model and infrastructure providers that support the feature.
We design AI workflows to use only the information reasonably needed for the feature, to preserve product security, and to respect product-specific privacy commitments. AI output may be incomplete, inaccurate, or inappropriate for some uses, so users should review output before relying on it.
We may share information with:
We do not sell personal information or share it for cross-context behavioral advertising as those terms are commonly used under U.S. state privacy laws.
Some current or future Kapps Systems products may support healthcare, therapy, education, accessibility, child development, or family services. Those products may require additional safeguards, consent, contractual limits, or product-specific notices.
Where Kapps Systems handles protected health information, student information, child data, or other regulated information for a client or product, the applicable product terms, consent, business associate agreement, data processing agreement, or similar agreement will define the permitted uses and safeguards for that information.
The public Kapps Systems website is not directed to children under 13, and we do not knowingly collect personal information from children through the public company website.
We may use cookies, local storage, logs, and similar technologies to keep services working, remember preferences, measure site performance, understand usage, and improve security. If we add analytics, advertising, or tracking technologies that materially change this practice, we will update this policy or provide a product-specific notice.
We keep information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our services. Retention periods may vary by product, record type, client agreement, and legal requirement.
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure, but we work to use safeguards appropriate to the sensitivity of the information and the nature of the service.
Depending on where you live and the service you use, you may have rights to request access, correction, deletion, portability, restriction, objection, or opt-out of certain uses of personal information. To make a request, email info@kappssystems.com with the subject line "Privacy Request."
We may need to verify your request before acting on it. If your information is controlled by one of our clients, we may direct you to that client or process the request according to our agreement with them.
Kapps Systems LLC is based in the United States. If you access our services from outside the United States, your information may be processed in the United States or other locations where we or our providers operate.
We may update this policy as our products, services, legal obligations, or data practices change. The "Last updated" date shows when this policy was last revised.
Questions or requests can be sent to info@kappssystems.com.