These terms govern use of Kapps Systems LLC websites, professional services, software platforms, AI and large language model features, APIs, demos, and future products unless a separate written agreement applies.
If you or your organization signs an order form, statement of work, business associate agreement, data processing agreement, product-specific terms, or other written agreement with Kapps Systems LLC, that agreement controls where it conflicts with these general terms.
By accessing or using a Kapps Systems LLC website, product, demo, API, AI feature, software platform, or service, you agree to these Terms of Service. If you use the services on behalf of an organization, you represent that you have authority to bind that organization.
Kapps Systems LLC builds and provides technology services, software products, AI-enabled systems, clinical and operational platforms, mobile and web applications, APIs, analytics, automation, consulting, and related support. WhisperWise is one Kapps Systems product, but these terms are written for the broader company and for other products and services Kapps Systems may provide.
Some services may require an account, invitation, subscription, or client-approved access. You are responsible for the accuracy of information you provide and for maintaining the confidentiality of credentials assigned to you. You must notify us promptly if you suspect unauthorized access.
We may suspend or restrict access if we reasonably believe there is misuse, security risk, nonpayment, legal risk, or a violation of these terms or a product-specific agreement.
You may not use the services to:
Some services may include AI, machine learning, speech, analytics, automation, or large language model features. You are responsible for reviewing AI-generated output before relying on it. AI output may be inaccurate, incomplete, biased, or unsuitable for a particular use case.
Unless a product-specific agreement says otherwise, AI features are decision-support tools and are not a substitute for professional judgment. Do not rely on AI output as the sole basis for medical, clinical, legal, financial, safety, emergency, or other high-impact decisions.
You must not submit information to AI features unless you have the rights, permissions, consents, and legal authority needed to do so. Product-specific terms may include stricter rules for protected health information, child data, student data, confidential client data, or regulated information.
Kapps Systems products may support healthcare, therapy, education, accessibility, or family services. Unless a product-specific agreement expressly says otherwise, our services do not provide medical diagnosis, treatment, emergency services, or independent clinical advice.
Clinicians, caregivers, educators, organizations, and other users remain responsible for their professional judgment, legal obligations, consents, documentation, and decisions made while using Kapps Systems services.
You retain ownership of content, data, prompts, files, feedback, and materials you submit to the services, subject to any client agreement or product-specific terms. You grant Kapps Systems LLC the limited rights needed to host, process, transmit, display, secure, troubleshoot, and provide the services.
You represent that you have the rights and permissions needed to submit customer content and to allow Kapps Systems to process it for the applicable service.
Kapps Systems LLC and its licensors retain all rights in our websites, software, products, designs, workflows, models, documentation, branding, code, systems, and other intellectual property. These terms do not transfer ownership of Kapps Systems intellectual property to you.
Feedback may be used by Kapps Systems without restriction or obligation, unless a separate written agreement says otherwise.
Consulting, engineering, implementation, research, design, development, support, and other professional services may be governed by a statement of work, proposal, order form, or other written agreement. Deliverables, timelines, fees, acceptance criteria, and ownership terms are defined in those written agreements.
Fees, payment schedules, taxes, renewals, cancellations, and refunds are governed by the applicable order form, subscription terms, invoice, or written agreement. If no separate payment terms apply, payments are due when invoiced and are nonrefundable except where required by law or agreed in writing.
Our services may integrate with third-party platforms, hosting providers, AI model providers, payment processors, analytics tools, email services, app stores, or client systems. Third-party services are governed by their own terms and policies. Kapps Systems is not responsible for third-party services outside our control.
Our Privacy Policy explains how we handle information across our websites, products, services, and AI-enabled features. Product-specific notices or agreements may apply to certain services.
The services are provided "as is" and "as available" unless a separate written agreement provides specific warranties. To the fullest extent permitted by law, Kapps Systems LLC disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and uninterrupted operation.
To the fullest extent permitted by law, Kapps Systems LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, or business interruption. Our total liability for claims relating to the services will not exceed the amounts paid to Kapps Systems for the specific service giving rise to the claim during the three months before the event giving rise to liability, or one hundred dollars if no paid service applies.
You agree to defend, indemnify, and hold harmless Kapps Systems LLC from claims, damages, liabilities, costs, and expenses arising from your content, your misuse of the services, your violation of these terms, or your violation of law or third-party rights, except to the extent caused by Kapps Systems' own unlawful conduct.
We may update these terms as our services, products, or legal obligations change. The "Last updated" date shows when these terms were last revised. Continued use of the services after changes become effective means you accept the updated terms.
Questions about these terms can be sent to info@kappssystems.com.